Delivery & Returns

Domestic Shipping

Standard Shipping: Orders typically arrive within 5-7 business days. Shipping costs are calculated at checkout.
Expedited Shipping: Need it faster? Choose our expedited shipping option for delivery within 2-3 business days.

International Shipping

We offer international shipping to many countries. Shipping times and costs will vary based on your location and will be calculated at checkout.
Please note that customs fees, taxes, and import duties may apply and are the responsibility of the customer.

Order Processing

Orders are processed within 1-2 business days. Once your order is shipped, you will receive a confirmation email with tracking information.

Shipping Confirmation & Tracking

After your order has been dispatched, you will receive an email with a tracking number and link to monitor your shipment’s progress.
You can also track your order status directly on our website using your order number.

Velocity Shipping

For those who need their jewelry in a flash, we offer Velocity Shipping. Your order will be prioritized and delivered in record time, ensuring you receive your items as quickly as possible.

Secure Packaging

We take great care in packaging your jewelry securely to prevent any damage during transit. Each piece is carefully wrapped and placed in a protective box.

Delivery Issues

If you encounter any issues with your delivery, please contact our customer service team immediately. We are here to assist you with any problems or concerns regarding your shipment.

Returns

Return Policy: We accept returns within 30 days of purchase, provided the jewelry is in its original condition and packaging. Custom pieces are non-refundable.
Return Process: To initiate a return, please contact our customer service team at [Customer Service Email] or [Customer Service Phone Number] for instructions.
Refunds: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

Contact Us

For any questions or further assistance regarding our shipping policy, please contact us at [Customer Service Email] or [Customer Service Phone Number].